Knowledge articles can be a great educational resource, but it's hard to make them engaging. They often require a lot of text and tend to lack complimenting visuals or videos which some people prefer. For learners who aren't big on reading, it will be difficult to convey your main points without additional context, calls, or demonstrations.
With iorad, you can embed interactive tutorials inside knowledge articles to catch their attention. This gives learners the opportunity to click through the concepts you are trying to teach them in a step-by-step fashion, effectively breaking down what's in your knowledge article already. If you want a faster way to create knowledge articles, iorad can help with that too. The step list functionality can transform any tutorial you create into an article that you can host on your website, blog, or learning platform.
Knowledge Articles
Using Tutorials to Enhance your Knowledge Articles
1. The first step is to open Creating Dashboards in Salesforce | Salesforce Ben and click highlight
2. Scroll down and click Start Tutorial
3. Click Next
4. Scroll down and click highlight
5. Click Open
6. Click highlight
7. Scroll down and click highlight
8. Scroll down and click highlight
9. That's it. You're done.
Here's an interactive tutorial
https://www.iorad.com/player/2355219/Using-tutorials-to-enhance-Knowledge-Articles