One-off Quesitons

Question Makr

Mitigating the Amount of One-Off Questions

If you're in a customer-facing role, you know that too many one-off questions can derail a conversation and prolong the amount of time you actually have to spend on a certain subject. Instead of dealing fielding them one by one, create some evergreen answers that learners can find on their own.

iorad enables you to quickly create and share interactive tutorials that learners can engage with on their own time. You can use them individually, or group them together in Libraries depending on your specific needs. No matter what option you choose, iorad tutorials can be shared everywhere, making it easier than ever for learners to find the answers they need.

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Here's an interactive tutorial

https://www.iorad.com/player/2356425/How-Customer-facing-teams-can-mitigate-one-off-questions